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www.ccr.gov
CAGE Code: 5DME2
ITAR Registration Code: M28889

- August 22nd 2017 -
Call: 1 (800) 377-3244
We Are Open Monday-Friday 8 am - 5 pm PT 
E-mail: sales@coilws.com


Shipping & Returns

General

All orders placed via www.coilws.com website are subject to availability of products and services. Our product turnover is high and therefore we may not have products you are interested in stock. We update our website daily; however, it may not show up-to-date quantity of product.
You will receive e-mail or phone call notification about product availability from us.
Coil Winding Specialist, Inc. is opened Monday throughout Friday, from 8.00 am to 5.00 pm PST, during which we usually arrange shipping of your orders.
 
Delivery Date

Delivery date depends on few factors such as availability of product, shipping method, and destination.
You may receive e-mail from us notifying you about availability and estimated time of arrival of your purchase.

Online orders placed via website will be processed within 2-3 days.

Shipping Address Other Than Your Billing Address

If your shipping address is different from your billing address of your credit card, we may contact you to locate the alternate address with your credit card company.
Your order shall not be processed until after your payment would be confirmed.

Shipping and Handling Charge

In some cases, our website will not be able to determine freight charge on your order at the moment of checkout. This mainly pertains to international shipments, where rates vary based on weight, size of shipment, shipping method and mode, freight carrier, and destination.
You will be notified via e-mail what freight charge will be within 1-2 business days.
You also may specify freight carrier, your account number, and mode of shipment during order placing on our website.
Please do not send payment until you learn the final amount for your order (including total amount, freight charge amount and other applicable charges). Otherwise, it will delay processing your order.
Please note that you will be charge handling fee based on product selection and it will be included as part of freight charge.

Returns

You have the right to reject the products in case when products failed your specification requirements. Acceptance or rejection shall be made promptly within 30 days of the shipment of a product. Coil Winding Specialist, Inc. shall replace rejected product or reimburse the charged price to you in case of inability to delivery product that meet requested specifications.
You should obtain Return Merchandise Authorization (RMA) in order to return product(s) when requested by Coil Winding Specialist, Inc. Product(s) returned without RMA shall not be accepted and Coil Winding Specialist, Inc. responsibility shall be waived.

Exchange

In order to facilitate our customers’ needs we allow you to exchange product(s) previously purchased for another product(s) (subject to availability). Exchanged product shall be equivalent to the previously purchased product in value. You should notify us about exchange of product as soon as possible, but no more than 15 days since the date of the shipment. 
Please note you will be responsible for the freight to return the old product and to receive exchanged product.

Export Compliance

Prohibited countries/destinations/parties: Belarus, Eritrea, Cuba, Iran, Iraq, North Korea, Sudan, Syria, Venezuela. For full list of all prohibited for export countries and destinations, please visit www.bis.doc.gov.

U.S. export regulations require that all international and domestic transactions be screened against the U.S. Government listing of prohibited end users. Shipments to certain individuals, organizations, or institutions who have violated U.S. export laws are prohibited. It is the policy of Coil Winding Specialist, Inc. not to export commodities or provide services to any party, whether in the U.S. or abroad, who is listed on the U.S. government export prohibited lists, including but not limited to the Treasury Department's Specially Designated Nationals List and Commerce Department's Entity and Denied Persons Lists.

Conflict Minerals Policy

CWS is committed to sourcing materials from companies that share our values around human rights, ethics and environmental responsibility. We expect our suppliers to comply with our Conflict Minerals Policy and meet our expectations, including Conflict Free sourcing. We strongly support industry efforts such as the Electronics Industry Citizenship Coalition (EICC) and Global e-Sustainability Initiative (GeSI) to enable companies to source conflict-free minerals. CWS will address any concerns about or potential violations of this policy.

RoHS Compliance  

Click here for RoHS compliance certification

 

List of hazardous materials - Table 1a, Table 1b

 

 

 

 

 

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Disclaimer: Coil Winding Specialist, Inc., its affiliates, agents, and employees acting on behalf of Coil Winding Specialist, Inc. (collectively, “CWS”) disclaim any and all liability for any errors, inaccuracies or incompleteness contained herein or in any other disclosure relating to any product. CWS reserves the right at any time and from time to time to make changes to design, technical specification, or construction of any product listed on this website without notice. CWS also reserves the right to discontinue or limit sale of any product or service available throughout this website on temporary or permanently basis without notice. CWS highly recommends customers not to use its products offered on this website for inappropriate use and applications. Products should be tested for its suitability by prospective customers in all possible applications and conditions. Customers using or selling CWS products for use in other than recommended applications do so entirely at their own risk and agree to fully indemnify CWS from any damages arising or resulting from such use or sale.


Any Comments, Suggestions or Questions? Contact us! Email: sales@coilws.com
CWS 353 West Grove Ave. Orange, California 92865
Call us Toll Free: 1-800-679-3184 or 1 (800) 377-3244

Tel: (714) 279-9010, Fax: (714) 279-9482

Copyright © 2008, Coil Winding Specialist, Inc
Updated July, 2013

CAGE Code: 5DME2(Registered with www.ccr.gov)